FAQ
We've decided to go with LIVEimage. How do we get started?
If you're ready to book your event, then shoot us an email or give us a ring. We can discuss the options that are available and you can give us the details of your event. We'll send you a service agreement and once you've reviewed it, then send a signed copy back and place a $250 deposit. Your date will be saved! Leading up to the date of your event, we will contact you to confirm final details and accommodate any last minute requests that you may have.
How can I be sure that my guests will know how to operate the photo booth?
All packages come with a full-time service attendant who will arrive early to set up the photo booth, assist your guests during the event, and take care of breaking down the photo booth. The LIVEimage photo kiosk is touch screen, so your guests simply touch the screen and the photo sequence will begin. If your guests need assistance or have special requests, then our service attendant will be there to lend a hand.
How do I access the online gallery?
LIVEimage values your privacy and preserves your confidentiality with password protected galleries. You can access the online gallery for your event by clicking the "Your Gallery" link at the top right of our website. Find your event, click the link, then enter the password that is printed on the footer your photo. Please note that your online gallery may take up to 24 hours after the event to upload. Downloads are free, so feel free to share your photos and make as many reprints as you like!
Can we personalize the photo strips for our event?
Absolutely! All packages come standard with a black and white custom footer. You give us the name, date, logo, and any message that you want to include on your photo and our design department will whip something up for you. We also offer full color custom footers that are included in the Premium and Platinum packages or can be added to the Standard package at an additional fee. See our designs!
How many people can fit into the photo booth?
The LIVEimage photo booth is extremely versatile. The private enclosure can fit up to 4 people. For larger crowds, the rear curtain can be opened and additional people can stand behind those that are seated. See how many people you can fit!
Does LIVEimage service my area?
LIVEimage currently services the San Francisco Bay Area and most regions of Northern California. Please visit our locations page to view our service area and note that we also serve outlying areas that may not be listed on our website.
Can you accommodate outdoor events?
The LIVEimage photo booth is great for outdoor events, but doesn't do well in rain or severe wind. If unfavorable weather does appear, then the sleek photo kiosk can be moved indoors and operate with minimal space.
Can you accommodate events on a high floor?
Yes. Our photo booth is mobile and our service attendant will take care of setting up the photo booth in any location that you desire.
Does LIVEimage provide liability insurance?
We carry full liability insurance with $2,000,000 aggregate and $1,000,000 per occurence coverage. We can also add any venue to our list of, "Additionally Insured". If your venue requires proof of insurance, then please speak to your sales respresentative and a copy of our policy can be faxed.
Other questions?
We pride ourselves in providing exceptional customer service and love the positive feedback that we get from our clients. If you can't find an answer to your question on our website, then please don't hesitate to contact us and we will be more than happy to assist you. (510) 457-1083
If you're ready to book your event, then shoot us an email or give us a ring. We can discuss the options that are available and you can give us the details of your event. We'll send you a service agreement and once you've reviewed it, then send a signed copy back and place a $250 deposit. Your date will be saved! Leading up to the date of your event, we will contact you to confirm final details and accommodate any last minute requests that you may have.
How can I be sure that my guests will know how to operate the photo booth?
All packages come with a full-time service attendant who will arrive early to set up the photo booth, assist your guests during the event, and take care of breaking down the photo booth. The LIVEimage photo kiosk is touch screen, so your guests simply touch the screen and the photo sequence will begin. If your guests need assistance or have special requests, then our service attendant will be there to lend a hand.
How do I access the online gallery?
LIVEimage values your privacy and preserves your confidentiality with password protected galleries. You can access the online gallery for your event by clicking the "Your Gallery" link at the top right of our website. Find your event, click the link, then enter the password that is printed on the footer your photo. Please note that your online gallery may take up to 24 hours after the event to upload. Downloads are free, so feel free to share your photos and make as many reprints as you like!
Can we personalize the photo strips for our event?
Absolutely! All packages come standard with a black and white custom footer. You give us the name, date, logo, and any message that you want to include on your photo and our design department will whip something up for you. We also offer full color custom footers that are included in the Premium and Platinum packages or can be added to the Standard package at an additional fee. See our designs!
How many people can fit into the photo booth?
The LIVEimage photo booth is extremely versatile. The private enclosure can fit up to 4 people. For larger crowds, the rear curtain can be opened and additional people can stand behind those that are seated. See how many people you can fit!
Does LIVEimage service my area?
LIVEimage currently services the San Francisco Bay Area and most regions of Northern California. Please visit our locations page to view our service area and note that we also serve outlying areas that may not be listed on our website.
Can you accommodate outdoor events?
The LIVEimage photo booth is great for outdoor events, but doesn't do well in rain or severe wind. If unfavorable weather does appear, then the sleek photo kiosk can be moved indoors and operate with minimal space.
Can you accommodate events on a high floor?
Yes. Our photo booth is mobile and our service attendant will take care of setting up the photo booth in any location that you desire.
Does LIVEimage provide liability insurance?
We carry full liability insurance with $2,000,000 aggregate and $1,000,000 per occurence coverage. We can also add any venue to our list of, "Additionally Insured". If your venue requires proof of insurance, then please speak to your sales respresentative and a copy of our policy can be faxed.
Other questions?
We pride ourselves in providing exceptional customer service and love the positive feedback that we get from our clients. If you can't find an answer to your question on our website, then please don't hesitate to contact us and we will be more than happy to assist you. (510) 457-1083
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